Privacy Policy

Welcome to JobJourney. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our AI-powered interview practice platform, you agree to the collection and use of information in accordance with this policy. This Privacy Policy applies to all information collected through our website and services (collectively, the "Services").

We collect several types of information to provide and improve our Services:

We use the collected information for the following purposes:

• Provide Services: To operate and deliver our AI interview practice platform, generate personalized feedback, and track your progress
• Improve AI Models: To train and improve our AI algorithms (only with your explicit consent and using anonymized data)
• Communication: To send you service updates, respond to inquiries, and provide customer support
• Analytics: To analyze usage patterns, understand user behavior, and improve our Services
• Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service
• Personalization: To customize your experience and provide relevant recommendations

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: When you explicitly agree to data processing (e.g., marketing communications, AI model training)
• Contract Performance: To provide the Services you requested when creating your account
• Legitimate Interest: To improve our Services, prevent fraud, and ensure security
• Legal Obligation: To comply with applicable laws and regulations

We do not sell your personal data. We share data only with trusted service providers who help us operate our Services:

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

We may disclose your information if required by law, court order, or to protect our rights and safety.

Your information may be transferred to and stored in data centers outside your country of residence. We use data centers located in:

• United States (Azure data centers)
• European Union (Azure regions for EU residents)

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions for countries with equivalent data protection laws
• Data Processing Agreements with all third-party providers

We retain your personal data for as long as necessary to provide our Services:

• Account Data: Retained until you delete your account, plus 30 days for backup purposes
• Interview Recordings: Retained for 90 days (or as long as you specify in your account settings) unless you delete them earlier
• Resumes and Documents: Retained until you delete them or close your account
• Analytics Data: Anonymized usage data may be retained indefinitely for research and improvement purposes
• Legal Requirements: We may retain certain data longer if required by law or to resolve disputes

You can request deletion of your data at any time by contacting us at privacy@jobjourney.pro.

You have the following rights regarding your personal data:

• •
  Right to Access: Request a copy of the personal data we hold about you
• •
  Right to Rectification: Request correction of inaccurate or incomplete data
• •
  Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• •
  Right to Data Portability: Receive your data in a structured, commonly used format
• •
  Right to Object: Object to processing of your data for direct marketing or research
• •
  Right to Restrict Processing: Request limitation of how we process your data
• •
  Right to Withdraw Consent: Withdraw consent for data processing at any time

California Residents (CCPA): You have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of data sales (note: we do not sell your data).

We implement industry-standard security measures to protect your personal data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access with multi-factor authentication for team members
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Hosted on enterprise-grade cloud platforms (Azure, Vercel)
• Incident Response: Procedures in place to detect, respond to, and notify you of data breaches
• Employee Training: Regular security and privacy training for all team members

While we use reasonable security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Our Services are intended for users aged 18 years and older. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@jobjourney.pro.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (to the address associated with your account) at least 30 days before the changes take effect
• Display a prominent notice on our website

Your continued use of our Services after the effective date constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For urgent data protection matters, please mark your email as "URGENT: Data Protection Request."